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Hotels in Cambodia Can Apply for Star Ratings Online Now

An online system launched this week will allow hotels in Cambodia to apply for a star rating, which classifies hotels according to their quality, amenities and creature comforts, local media reported Friday, citing a tourism official.

Sam Seng, deputy director of the tourism industry department at the Ministry of Tourism, said that the internet-based hotel-rating application platform would improve the efficiency of the paper-based system it replaced.

“The new system will speed up our work when rating the hotel,” he was quoted as saying by the Phnom Penh Post. “It will save time and money for applicants so that all of us can do our work more efficiently.”

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PHNOM PENH— An online system launched this week will allow hotels in Cambodia to apply for a star rating, which classifies hotels according to their quality, amenities and creature comforts, local media reported Friday, citing a tourism official.

Sam Seng, deputy director of the tourism industry department at the Ministry of Tourism, said that the internet-based hotel-rating application platform would improve the efficiency of the paper-based system it replaced.

"The new system will speed up our work when rating the hotel," he was quoted as saying by the Phnom Penh Post. "It will save time and money for applicants so that all of us can do our work more efficiently."

The application form involves questions on a hotel's location, architecture, room capacity, food and beverage services, facilities and parking availability. Upon review and site inspections by Tourism Ministry officials, the hotel is assigned a star rating from one star, for basic lodging, through a maximum of five stars, for luxury accommodation.

A 2015 study by Bonna Realty Group identified 317 hotels with 15,000 rooms in capital Phnom Penh, and 417 hotels with 17,000 rooms in cultural Siem Reap province. The report also revealed that there are 133 hotels with 4,000 rooms in coastal Sihanoukville.

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